FAQs

What warranty do you give on the glass splash back?
Creative Splashback Solutions give a 5 years guarantee.
How is the glass installed?
The glass is installed by using a combination of concealed fixing and packing. The perimeters are then sealed with silicone sealant, making it water resistant.

What colour can I have?
Color is limited only by your imagination we are able to color match any color as long as you have the name and code for the color. We have a wide selection of Solid, Metallic and Peari colors or simply bring a sample of the color you would like and we can match it for you.

What is the difference between Standard and Opti glass?
Standard glass has higher iron content within glass, so when the colour has been applied to the back of the glass, the colour has a green mint tinge. Opti glass has low iron content and therefore the colour applied is not altered. This does not compromise the strength and durability of the glass.

How long does it take for glass splashback to be made?
It takes approximately 3 to 4 weeks from the date we do a check measure and receive a deposit.

What needs to be completed for the splashback to be measured?
The kitchen needs to be completely finished, including all fittings. All cupboards, bench tops, power points, holes, stoves, and range-hoods need to be in place.

Is the glass safe for all areas?
Yes, the glass is toughened meeting Australian Standards and making it safe for all areas affected by heat.

How do I keep the splashback clean?
You can clean glass with any form of glass cleaner and most general cleaning agents. Which do not contain abrasive substances Even using a chamois will clean glass streak free.

Do I have to have Fire-resitant board?
Fire Proof backing board is now required by law for all instalations within 140mm of gas stoves. If this is the case Sydney Direct Glass & Mirrors can install a piece of fire rated board behind your stove or cooktop for a minimal charge.

How long will my order take?
Under most circumstances your glass will be installed within ten working days of the final measure. If your job is a complex one it may take a little longer than this. Once Sydney Direct Glass & Mirrors have site checked your job you will be advised of the intended installation date.

Glass Discounters
8 Hilly St Mortdale 2137

Phone. 02 8331 7177
Email. sales@glassdiscounters.com.au